Account Manager

A leading fintech company is currently seeking a highly motivated and enthusiastic Account Managers (retention) to join the strong team in Cyprus.

Responsibilities:
- Proactively engage with existing clients, building and maintaining strong relationships.
- Identify clients' financial goals and provide suitable product recommendations.
- Utilize conversion and retention techniques to maximize client retention rates.
- Address client queries and concerns promptly and professionally.
- Upsell and cross-sell our financial products and services to existing clients.
- Keep accurate records of client interactions and transactions.
- Stay updated on industry trends and product knowledge to provide informed advice.

Requirements:
- Fluency in English (written and spoken).
- Minimum of 1 year of experience in retention (or 2 years+ in conversion) within the financial industry.
- Highly motivated, proactive, and enthusiastic individual.
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities and attention to detail.
- Ability to work effectively both independently and as part of a team.
- Strong desire to grow and develop within a stable and dynamic environment.

Benefits:
- Full relocation package, including accommodation and flights.
- Official employment and visa assistance if required.
- Competitive salary (base 3500, high % and a bonus structure).
- Medical insurance coverage.
- Opportunities for professional growth and career advancement.

Work Schedule:
- 5 days a week (Monday to Friday).
- Shift timing: 10 am to 7 pm.

Looking forward to meet you on the interview!

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